What is Looom AI, and how can it help my business?
Looom AI is a data-driven audit and risk management platform that uses AI to automate risk detection, anomaly analysis, audit documentation, and client communication. It helps businesses streamline audits, improve compliance, and reduce manual effort, while providing actionable insights in real-time.
Which industries or business sizes is the platform suitable for?
Looom AI is designed for audit firms, corporates, and businesses handling sensitive financial or operational data. It scales from small teams to large organizations across industries like finance and professional services.
Can multiple teams or departments use the platform simultaneously?
The platform supports multi-user access, with role-based permissions to ensure teams can collaborate without compromising sensitive data.
How is Looom AI different from other risk and audit tools?
Unlike traditional tools, Looom AI combines AI-driven analysis, a centralized risk library, and automated reporting in one platform, while maintaining regulatory compliance with GDPR, POPIA, and SOC 2 principles.
Is there a trial period or demo available?
Yes. We offer a demo environment and trial access to let businesses explore key features like AI insights, risk scoring, and reporting.
Can the platform automatically detect anomalies or high-risk transactions?
Yes. The platform uses AI-driven anomaly detection to flag unusual patterns, discrepancies, or outliers in financial, operational, or transactional data.
Does the AI store or reuse our data for training purposes?
No. Client and operational data is not used for AI model training. Any processing is temporary and solely for delivering insights within your platform instance.
Is our data protected under GDPR and POPIA regulations?
Yes. Looom AI is fully compliant with GDPR and POPIA, implementing data minimization, encryption, access control, and user rights management.
How is sensitive or personal client data handled?
Sensitive data is encrypted in transit and at rest, anonymized where possible, and only accessible to authorized personnel with role-based access controls.
What encryption and security measures are in place?
We use AES-256 encryption at rest, TLS 1.2+ in transit, multi-factor authentication, and continuous monitoring for unauthorized access.
Can the platform link risks to controls or regulatory requirements?
Yes. Each risk can be associated with specific controls, policies, or regulatory requirements, allowing seamless compliance tracking.
What are the system requirements to access the platform?
The platform works on modern web browsers (Chrome, Edge, Firefox) and a stable internet connection. No additional hardware is required.
Is training provided for new users?
Yes. We offer onboarding sessions, video tutorials, and interactive guides to help teams adopt the platform efficiently.
Can we request custom features or integrations?
Absolutely. We work with clients to develop custom modules and integrations that meet specific audit or risk management needs.